Store Policy
Store Policy
Welcome to Canvas & Charm. Please read our store policies carefully before making a purchase.
Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
Shipping Policy
- USA Shipping: Free shipping with an estimated delivery time of 7 days.
- Europe Shipping: Free shipping with an estimated delivery time of 15 days.
- International Shipping: Available to select destinations with rates varying by location.
Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Returns & Refunds
If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order. Items must be in their original condition. To initiate a return, please contact us at info@himket.com.
Damaged or Defective Items
If your order arrives damaged or defective, please email us with photos of the item within 7 days of receiving it. We will provide a replacement or refund based on the issue.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay & Google Pay
Privacy & Security
Your privacy is important to us. We use secure payment gateways to protect your personal information. For more details, please review our Privacy Policy.
Contact Us
If you have any questions, feel free to reach out:
Email: info@himket.com
Address: 17980 NE 31 CT APT. 1207, Aventura, FL 33160
Phone: +1 320-475-4869
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